Privacy Policy

Effective Date: August 20, 2026

Introduction

This policy explains what Professional Home Repair collects through this website, why we collect it, and which service providers process it for us.

Information We Collect

We collect only the information needed to operate the website and respond to service requests:

• Estimate requests: your name, email, phone number, service address, requested service, message, and any files you choose to attach.
• Marketing attribution: campaign parameters in the link you used to reach the site, when present.
• Technical data: limited request, device, and security information needed to deliver and protect the website.

Use of Your Information

We use this information to:

• Contact you about your request and prepare an estimate.
• Manage customer inquiries in our private admin panel.
• Prevent spam, fraud, and abuse.
• Maintain and improve website reliability.

Service Providers

We do not sell customer information. The following providers process data only as needed to run this website and deliver estimate requests:

• Vercel: website hosting and request processing.
• Neon: private database storage for estimate requests and the admin panel.
• Resend and Yahoo Mail: delivery and receipt of estimate-request notifications.
• Google: reCAPTCHA spam protection and embedded maps. Google receives the technical data required to provide those features; form fields are not sent to Google by our application.

Retention and Security

We retain estimate requests for as long as reasonably needed to respond, manage the customer relationship, and meet legal or business recordkeeping requirements. Access to the admin panel and service accounts is restricted. No online service can guarantee absolute security, but we use encryption in transit, access controls, and spam protection.

Your Choices

You may ask us to review, correct, or delete information you submitted by contacting us at the address below. We may retain information when required by law or for legitimate business records.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Professional Home Repair
1749 Hamilton Rd, Suite 203
Okemos, MI 48864
professionalhomerepairnow@yahoo.com
(517) 763-3159

We may update this policy when our website or service providers change. The effective date above identifies the latest revision.